We Are Here For You

April 8, 2020

There is no substitute for the energy of a live event, and we all miss having that pulsing heartbeat in our lives.

With a surplus of time and space also comes a new set of questions and complications, as well as ideas and solutions. Here at Tixr, we have been working around the clock to help our clients navigate this unprecedented time.

Being a partner to our clients means that we do everything we can to make each event the best that it can be. Under normal circumstances events require unique attention, strategies, and technical capabilities, and we have learned that managing the impacts of the COVID-19 pandemic requires the same individual needs. Whatever it is, we are here to help and support you.

We have strategists, data scientists, legal and insurance professionals, engineers and marketing resources available and working to find resolve, strategies, and solutions to fit each client's individual needs.

Within a short window of time we have seen more and more clients adapt their live events to virtual programs, and as your experiential commerce and tech partner, we can help you set up and monetize a successful online event with the same revenue optimization and built-in marketing tools you are accustomed to using.

As creating plans and devising solutions are case-specific, our client success team is here to guide you through making the decisions that are right for you. Whether you need help applying for Small Business Loans and navigating the resources made available through the “CARES Act”, or assistance in rescheduling events, implementing revised payment plans and setting up refund policies, our communication channels are open.

Whether you have partnered with Tixr for events in the past, or are a potential new client with questions, don't hesitate to reach out to our client success specialists who will be more than happy to get you the answers you need. Email us at hello@tixr.com.