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Tixr

Your Sales,
Your Way

A reimagined way for fans to shop that feels nothing like traditional ticketing

Four smartphone screens displaying event and travel booking apps including Riot Fest tickets, ComplexCon 2023 passes, Moon Palace travel packages, and a payment plan interface.
Three smartphone screens displaying event and ticketing apps, including Riot Fest and Acura Grand Prix tickets.
Close-up of a smartphone screen showing a payment summary with paid and upcoming statuses, total amounts, and a red button labeled 'Payment Plan'.
Mobile screen showing the TIXR app with a Laugh Factory event banner, festival listings for Sundream Baja and Phish Riviera Maya, and part of a sports section.
Mobile screen showing Riot Fest event in Chicago on Sep 15 with colorful graffiti-style event card and app navigation icons.
Mobile screen showing Acura Grand Prix of Long Beach event with ticket options and a green Follow Event button.
Smartphone screen showing a 4-night stay offer for an Etéreo Ocean Suite with King Bed, priced at $7,999.50 per person, with images of the suite and wooden geometric wall decor.

A Premium Experience

Give fans an experience fit for this century. Evolve past legacy ticketing built before smartphones, social media, and the cloud.

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Highest Converting UX

Put your brand first with flexible layouts and an elegant, straight-forward purchase flow that's visually-stunning and lightning-fast

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Unified Commerce

Sell more things in more ways with full-screen product details and powerful filtering for fans to purchase the exact kind of experience they desire

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Modern Architecture

Process thousands of transactions per second on cloud infrastructure that scales rapidly to meet demand—without a waiting room

Sell More

Go beyond admission tickets, and let fans buy anything they want around your events. From livestreams to hotel rooms, parking, apparel, and more, power multiple types of commerce in one central interface.

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Video

Monetize livestreams, video on demand, and one-on-one meetups with our built-in streaming engine

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Hospitality

Offer complex travel packages and luxury experiences with bold visuals and convenient sorting options

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Merchandise

Sell goods and apparel with powerful filters so buyers can find the perfect fit. Ship in advance or fulfill onsite.

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Food & Beverage

Let guests pre-order meals, snacks, and drinks for reduced wait times and quick, touchless pickup

Hand holding a smartphone displaying a digital ticket with a QR code and various floating pop-ups showing event livestream, merchandise, seating, and hotel options.

Sell Smarter

Take advantage of built-in yield management tools and growth innovations that fundamentally change how tickets get sold

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Waitlist

Keep fans and tickets off of the secondary market. Pre-authorize cards for second-chance access to sold out inventory. Gauge true demand while thwarting bots and destroying scalper risk profile.

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Payment Plans

Make high-prices more accessible with automated layaway. Collect a deposit and realize revenue in scheduled installments. No third parties. No credit checks. No interest. Less than 0.01% breakage.

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Rewards

Turn fans into micro-influencers and grow your own marketing militia through modern word-of-mouth. Customize an ambassador program, gamify it, and give back to fans for helping sell tickets.

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Behavioral Pricing

Build pricing tiers and optimize prices based on logic and purchase behavior. Automate price changes by date, inventory, or velocity of sales. Drive urgency with a coordinated marketing strategy.

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Offers

Intelligently introduce items in the checkout flow. Nudge buyers to upgrade their tickets or purchase incremental add-ons based on their cart contents.

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Follow & Forms

Capture interest from those who aren't quite ready to purchase. Get to know your fans better by collecting desired information in checkout.

Three smartphone screens showing event apps for Sturgis Buffalo Chip 2024, Dead Ahead Cancun event, and Holo Holo Music Festival 2024 with ticket options and hotel packages.

Flexible Design for Any Event

Say "goodbye" to boring, one-dimensional ticketing and "hello" to immersive layouts for effortless purchasing across diverse offerings and event types

Three screenshots of event and booking pages showing The Chainsmokers event tickets, Riot Fest passes, and Moon Palace Golf Course room options with prices.
Website page showing ticket options for Riot Fest in Chicago from September 15-17, 2023, with prices for 3-day, 2-day, Friday, Saturday passes.

Splash House is a destination festival series with thousands of hotel packages, GA and VIP passes, After Hours, table reservations, and additional experiences offered across multiple weekends. Ticketing these complex layers in a seamless purchase experience for our fans had been a challenge until we saw Tixr.

★★★★★

Tyler McLean

Founder and Producer, Splash House

With an event as complex as ours, Tixr’s done an impressive job of tackling complex ticketing challenges and delivering a solid product that’s seamless, intuitive, elegant, and just works.

★★★★★

Jim Michaelian

President & CEO, Acura Grand Prix of Long Beach

Tixr Rewards gives us the tools to motivate our ticket purchasers and early event fans to be promoters themselves. We’ve had ways of tracking this information in the past, but the fact that Tixr captures it all in the system is unconventional.

★★★★★

Anthony Black

Partner and Executive Producer, EyeHeartSF

Frequently Asked Questions

Can I sell parking, hotel packages, camping, merch, food & beverage, and other add-ons?

Yes. Tixr supports unified commerce so you can sell anything—tickets, VIP passes, merch, food & beverage, parking, hospitality, and more—in a single checkout flow (and post‑purchase via add‑ons). Multi-dimensional navigation and intuitive visual layouts on event pages make it easy for fans to purchase anything they want in advance.

How does Tixr manage high-demand on-sales and prevent crashes?

We use a combination of real-time inventory tools—like tiered pricing, waitlists, and access codes—to regulate demand and keep onsales running smoothly. Because the system manages traffic dynamically rather than funneling fans through a traditional waiting room, it avoids the bottlenecks and instability that queues can create under extreme load. This approach keeps the buying experience fast, stable, and frustration-free even during high-demand moments.

Does Tixr allow me to customize my event page?

Yes. Our white-label event pages allow you to use your own branding, existing marketing designs, and custom colors, providing a seamless experience for fans and keeping the focus on your brand rather than the Tixr platform.

How easy is it to set up an event?

Studio lets you build events quickly: define inventory and pricing, choose a layout, and publish. Our onboarding has shown first‑time users can build a GA event with tiers, content, and add‑ons in just one short session.

Who handles customer service for my fans?

Organizers can choose to opt‑in to Tixr Fan Support or handle support themselves. If Tixr Fan Support is enabled, fans use our help center and interface with our dedicated support team. Customers can contact Tixr fan support by filing a ticket at https://support.tixr.com/kb-tickets/new or emailing support@tixr.com.

How does Tixr prevent fraud and block scalpers on its platform?

Our platform protects against fraud at every stage of the purchase flow. Access codes, waitlists with payment pre-authorization, purchase limits, verified fan-to-fan transfers, and automated activity monitoring block bots and scalpers. Secure delivery methods like rotating QR codes, contactless NFC tickets, and delayed delivery ensure tickets cannot be duplicated, resold off-platform, or misused.

Does Tixr have a loyalty or affiliate program and how does it work?

Yes. Tixr Rewards gives every purchaser a unique link. When friends purchase through that link, the fan earns event‑specific points that translate into discounts, special perks, merch, and more. Depending on the type of reward you want to offer, we also handle fulfillment.

What does the fan experience look like and what features can fans use?

Fans get a modern, mobile‑first checkout, digital delivery, optional payment plans, official fan transfers, in-platform resale (when enabled), post‑purchase upgrades and add‑ons, and rewards. Returns for Credits can be offered by organizers to keep value on‑platform.

Can I offer payment plans or layaway options for fans?

Yes. Payment plans are configurable by the organizer. Fans pay a one‑time fee per order, can pay off early, and organizers can control first‑payment timing and number of installments.

Does Tixr offer purchase protection?

Yes. You can offer fans optional Order Protection at checkout via Teak (formerly Protecht). Three levels of coverage options exist to fit smaller-scale and complex events alike. Fans can file refund requests directly with our partner, Teak, for covered reasons such as illness or severe weather; all order protection refunds come from Teak rather than the event organizer.