The Experience Your Fans Deserve
Modern ticketing trusted by the world's premier events—built to handle every step of the fan journey.
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Enterprise-Grade.
Fan-First.
Built on native infrastructure—no technical debt, bolt-ons, or surprises.
Highest Converting UX
Your brand, front and center. A fast, intuitive purchase flow at any scale.
Unified Commerce
Everything fans need, in a single purchase flow from discovery to checkout.
Built for Peak Demand
Scales instantly to process thousands of transactions per second. No outages. No excuses.
Sell More
Your event is more than a ticket. Tixr lets fans build the full experience they want in one place, so more of their spend stays with you.
Single games, season tickets, group sales, and suites. Every inventory type managed and sold in one place.
Bundle travel, hotels, VIP access, and premium experiences with custom visuals and convenient sorting options.
Sell goods and apparel with powerful filters so buyers can find the perfect fit. Ship in advance or fulfill onsite.
Let fans order ahead for reduced wait times and streamlined pickup.
Sell Smarter
Purpose-built tools that optimize pricing, demand, and revenue without adding operational complexity.
Keep fans and tickets off of the secondary market. Pre-authorize cards for second-chance access to sold out inventory. Gauge true demand while thwarting bots and destroying scalper risk profile.
Make high-prices more accessible with automated layaway. Collect a deposit and realize revenue in scheduled installments. No third parties. No credit checks. No interest. Less than 0.01% breakage.
Turn your most loyal fans into your best marketers. Build a customizable ambassador program, gamify referrals, and reward fans for driving sales — all tracked automatically in-platform.
Pre-sale access codes for loyalty members, partners, and sponsors. Promo codes for targeted discounts without touching your public pricing.
Intelligently introduce items in the checkout flow. Nudge buyers to purchase additional items based on their cart contents.
Capture interest from those who aren't quite ready to purchase. Get to know your fans better by collecting desired information in checkout.
After the Sale
Give fans flexible ticket management options that unlock additional revenue and insights without creating manual work for your team. Whether fans want more or plans change, you stay in control of what happens next.
Help hesitant fans buy with confidence with optional coverage against illness or injury, available in checkout. Third-party claims handling reduces refund requests, chargebacks, and extra work.
Keep secondary market activity in-house with one trusted, official marketplace. Set pricing floors and ceilings, control ticket type eligibility, and maintain visibility as tickets change hands.
Let fans move to better seats or access levels without contacting support. Define what's eligible and what's offered, set availability windows, and capture incremental revenue from every upgrade.
Give purchasers the flexibility to send verified tickets to family and friends, making coordination effortless. Capture new fan data and know who's showing up.
Grow per-head spend by targeting fans who've already purchased with relevant offers like parking, merch, and experiences, directly in their Tixr account.
Offer fans a returnable ticket without ever issuing a cash refund. Retain the revenue and keep fans coming back with credit toward their next purchase.
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Flexible Design for Your Brand
Dynamic page layouts for a clean, branded experience, plus custom mobile apps.
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Splash House is a destination festival series with thousands of hotel packages, GA and VIP passes, After Hours, table reservations, and additional experiences offered across multiple weekends. Ticketing these complex layers in a seamless purchase experience for our fans had been a challenge until we saw Tixr.
Tyler McLean
Founder and Producer, Splash House
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With an event as complex as ours, Tixr’s done an impressive job of tackling complex ticketing challenges and delivering a solid product that’s seamless, intuitive, elegant, and just works.
Jim Michaelian
President & CEO, Acura Grand Prix of Long Beach
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Tixr Rewards gives us the tools to motivate our ticket purchasers and early event fans to be promoters themselves. We’ve had ways of tracking this information in the past, but the fact that Tixr captures it all in the system is unconventional.
Anthony Black
Partner and Executive Producer, EyeHeartSF
Frequently Asked Questions
Can I sell parking, hotel packages, camping, merch, food & beverage, and other add-ons?
Yes. Tixr supports unified commerce so you can sell anything—tickets, VIP passes, merch, food & beverage, parking, hospitality, and more—in a single checkout flow (and post‑purchase via add‑ons). Multi-dimensional navigation and intuitive visual layouts on event pages make it easy for fans to purchase anything they want in advance.
How does Tixr manage high-demand on-sales and prevent crashes?
We use a combination of real-time inventory tools—like tiered pricing, waitlists, and access codes—to regulate demand and keep onsales running smoothly. Because the system manages traffic dynamically rather than funneling fans through a traditional waiting room, it avoids the bottlenecks and instability that queues can create under extreme load. This approach keeps the buying experience fast, stable, and frustration-free even during high-demand moments.
Does Tixr allow me to customize my event page?
Yes. Our white-label event pages allow you to use your own branding, existing marketing designs, and custom colors, providing a seamless experience for fans and keeping the focus on your brand rather than the Tixr platform.
How easy is it to set up an event?
Studio lets you build events quickly: define inventory and pricing, choose a layout, and publish. Our onboarding has shown first‑time users can build a GA event with tiers, content, and add‑ons in just one short session.
Who handles customer service for my fans?
Organizers can choose to opt‑in to Tixr Fan Support or handle support themselves. If Tixr Fan Support is enabled, fans use our help center and interface with our dedicated support team. Customers can contact Tixr fan support via https://fansupport.tixr.com/ or by emailing support@tixr.com.
How does Tixr prevent fraud and block scalpers on its platform?
Our platform protects against fraud at every stage of the purchase flow. Access codes, waitlists with payment pre-authorization, purchase limits, verified fan-to-fan transfers, and automated activity monitoring block bots and scalpers. Secure delivery methods like rotating QR codes, contactless NFC tickets, and delayed delivery ensure tickets cannot be duplicated, resold off-platform, or misused.
Does Tixr have a loyalty or affiliate program and how does it work?
Yes. Tixr Rewards gives every purchaser a unique link. When friends purchase through that link, the fan earns event‑specific points that translate into discounts, special perks, merch, and more. Depending on the type of reward you want to offer, we also handle fulfillment.
What does the fan experience look like and what features can fans use?
Fans get a modern, mobile‑first checkout, digital delivery, optional payment plans, official fan transfers, in-platform resale (when enabled), post‑purchase upgrades and add‑ons, and rewards. Returns for Credits can be offered by organizers to keep value on‑platform.
Can I offer payment plans or layaway options for fans?
Yes. Payment plans are configurable by the organizer. Fans pay a one‑time fee per order, can pay off early, and organizers can control first‑payment timing and number of installments.
Does Tixr offer purchase protection?
Yes. You can offer fans optional Order Protection at checkout via Teak (formerly Protecht). Three levels of coverage options exist to fit smaller-scale and complex events alike. Fans can file refund requests directly with our partner, Teak, for covered reasons such as illness or severe weather; all order protection refunds come from Teak rather than the event organizer.
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