Your Sales,
Your Way

Tixr doesn't charge separately to access its integration infrastructure — connecting to supported partners is included at the platform level. The third-party platforms themselves (Hive, Cymbal, Segment, AnyTrack, Prism, etc.) each have their own subscription fees. Some partners offer preferred pricing for Tixr clients.

Yes. Tixr offers open APIs and webhooks for custom integrations. Public endpoints support event listings, purchase event data, CRM connections, and more. Clients with proprietary internal tools or non-standard workflows can build tailored connections without waiting for a native integration to be released.

Tixr's syndication integrations automatically push event listings to discovery platforms — including Spotify, Songkick, Bandsintown, and JamBase — where fans already search for shows. Listings update automatically when event details change, so you don't end up with outdated info on third-party platforms driving fans to incorrect dates or sold-out shows

Yes, through integrations with Segment and Tradable Bits, Tixr can route fan data to Salesforce, Klaviyo, and hundreds of other destinations. For anything beyond native integrations, open APIs and webhooks support custom connections.

Tixr natively supports server-side conversion tracking for Meta via the Conversions API (CAPI). For other platforms such as Google Ads, TikTok, and Snapchat, server-side event delivery can be enabled through integrations with customer data platforms (CDPs) and data pipeline tools like Segment. This improves attribution accuracy in cookie-restricted environments, reduces signal loss from ad blockers, and helps ad platforms optimize delivery more effectively.

Yes. Hive, Cymbal, and Tradable Bits all support cart abandonment automations using Tixr data, allowing you to automatically re-engage fans who started the ticket purchase flow but didn't complete it.

Tixr captures 90+ data points that integrated platforms can use to build precise audience segments — by ticket tier, event, venue, artist, genre, and purchase history — without additional data manipulation. For web behavior and funnel insights, Tixr's GA4 integration captures traffic, engagement, and conversion paths across ticketing pages. Together, these give you a full-funnel dataset for both audience segmentation and performance analysis.

No manual exports are needed. Tixr's marketing integrations are API-powered and sync purchase data automatically in real time. When a fan buys a ticket, that data flows directly into your connected marketing platform, so your audience lists stay current without any manual work between events.

Tixr connects with tools across two main categories. Marketing integrations, including email and SMS platforms, CDPs, and all major ad platforms, are supported through API-powered connections with third-party partners. Event management integrations cover operational tools like booking software and access control. Most integrations can be configured directly in Studio with no developer involvement; custom workflows are also supported via open APIs and webhooks.

Yes. ADA and accessible seating sections are supported and visually distinguished on the seat map through color-coding, making it easy for fans to identify and select accessible options during checkout.

Yes. Phased releases let you strategically control when inventory becomes available — holding back sections or seats and releasing them in waves as demand builds. It's a powerful tool for high-demand onsales where managing velocity and creating urgency matters.

Yes. Tixr's onboarding team guides you through the transition from your current platform, including seat map construction from your existing venue manifest. The goal is to get you up and running with minimal disruption to your operations or your fans.

Yes. Price Books in Studio let you configure pricing by section, audience segment, or sales channel. Prices can be updated in real time at any point during the on-sale without taking the event offline.

Tixr's reserved seating is used by professional and collegiate sports teams (for season tickets, single games, suites, and more), arenas running high-demand onsales, performing arts venues and theaters, festivals (for campsite, cabana, and table reservations),  and nightlife venues selling table and section inventory.

Yes. Tixr allows you to configure open-seating GA sections alongside reserved sections on a single map—all available to fans within one purchase flow.

Yes. Tixr includes group sales tools that let box office staff and sales reps reserve blocks of seats, complete transactions on behalf of fans via agent checkout, and issue full or partial invoices with payment plan options.

Yes. Resale is available for reserved seating events as soon as the organizer chooses to enable it. Resale tickets appear directly on the seat map (visually differentiated from primary inventory), allowing buyers to easily identify and purchase them in the same flow.

Fans get an interactive seat map with view-from-seat visuals, best-available logic (when enabled), the ability to select specific seats, and access to verified resale listings directly on the map. Post-purchase, fans can transfer, upgrade, or resell their seats right from their Tixr account.

For high-load reserved events, Tixr recommends using map-based seat selection rather than best available logic. Holds can be released in real time, pricing can be updated instantly, and the platform is built to scale without bottlenecks during peak demand. Velocity-based pricing lets you automatically adjust prices in response to demand, so your highest-value inventory earns accordingly.

Yes. Tixr Reserved Seating includes tools for reserving seats for returning season ticketholders, and issuing renewal invoices with flexible payment options. Fans can pay in installments, and organizers can lock in loyalists before the general on-sale.

Yes. Seat maps can reflect your brand's colors, logos, and visual identity. Tixr's map builder supports fully branded, 3-D, multi-level venue layouts so the experience feels native to your event rather than generic or overpowered by a third-party platform.

Tixr will build and configure your seat map as part of onboarding, or you can build it yourself. The map is built from your venue manifest and can include multi-level sections, named rows and seats, and custom branding. Once it's live, you manage it directly with our team available to support you whenever you need.

Beyond traditional seats, Tixr's reserved system supports tables, cabanas, suites, campsites, RV spots, parking spaces, booths, and any other defined space on your footprint. You can layer general admission sections onto the same map and sell it all in one checkout.

Tixr Reserved Seating is a fully integrated inventory management system built for venues, sports teams, and festivals. It lets organizers build branded, interactive seat maps, manage holds and kills in real time, make updates to live maps, sell season passes, offer fans flexibility to manage their tickets, and combine reserved and general admission sections in a single event.

We recommend using secure electronic delivery, starting with contactless NFC tickets for the fastest and most secure entry, followed by rotating QR codes in the Tixr app. Static barcodes and PDFs are also supported.

Yes. Tixr supports check in across multiple tickets from the same order for quick and efficient group entry.

Yes. Staff can search by name, email, or order details in Door and validate entry without the fan presenting the original ticket. You can also find and check in a guest’s order by scanning their government ID.

Yes, we can provide hardware to your team including: ‍

iOS devices: iPhone or iPad running Door

‍NFC readers: Linea sleds and Socket Mobile for tap-to-enter tickets

‍Barcode scanners: Built-in iOS camera or paired handheld scanners‍

Mobile printers: Supported for box-office receipts‍

Payment terminals: Stripe-compatible card readers and terminals

Yes. Tixr Door includes on-site POS so you can sell tickets and upsells from iOS devices, with all orders syncing to Studio in real time. At the door, you can accept credit or debit cards, Apple Pay and Google Pay on supported devices, cash if enabled, and comp or manual tenders for reporting.

Yes. Door supports offline scanning. Scans queue locally and sync automatically when connectivity returns.

Configure timed entry tickets and capacity windows in Studio. Fans present digital tickets for the assigned time slot, and Door enforces entry rules at scan.

Tixr Door speeds up entry with fast rotating QR and NFC scans, group check-in, quick order lookup or ID scanning, and real-time sync across all gates. Offline mode ensures check-in continues smoothly even without stable Wi-Fi.

Tixr uses Stripe for online payment processing. You can either connect your own Stripe account for direct settlement and reporting or use our processing for managed payouts.

Tixr Waitlist forecasts demand by showing real interest across ticket types and price levels, with optional credit-card pre-authorization to confirm intent when needed. These signals highlight where demand is strongest, how price-sensitive fans are, and when to add or adjust inventory. New inventory can auto-fulfill from the queue, validating demand instantly.

Yes. Studio supports dynamic pricing through rule-based tools that automatically adjust prices based on inventory thresholds, time windows, or sales velocity. This allows you to optimize yield during the on-sale without manual updates and pair pricing moves with waitlists or controlled inventory releases.

Yes. Public endpoints and examples are available for listing events on your site and connecting to CRMs, analytics, and other systems.

Yes. Studio provides real‑time dashboards and custom exportable reports with 90+ fan data points and breakdowns by ticket type and offer. Data is yours to export and activate.

Tixr Studio increases ticket sales through a connected system of tools for you to configure based on your event’s needs—event syndication to support discovery, tiered pricing, waitlists, upgrades, add-ons, payment plans, Rewards, and more. Studio also supports pixels and CAPI so you can run smarter event marketing campaigns and retarget fans to boost conversion.

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Studio supports first‑party data exports and many marketing integrations, including Hive, Segment, Laylo, Cymbal, and Anytrack, plus client‑side and server‑side conversion tracking, including Meta CAPI.  We also have various CDP and data warehouse integrations to support sophisticated data centric marketing implementations.

Our client success team provides guided onboarding, role-based training, and live enablement to help teams get up to speed quickly. Training covers event setup, inventory, reporting, and design, and we make it easy to move from your previous ticketing system with structured migration support.  We also have robust training and knowledge-base materials for easy reference.

Yes. Studio supports reserved seating with fully customized maps, flexible ticket types, and advanced configurations for complex events. Our product team continually develops new capabilities based on organizer needs, and for custom workflows or integrations you can use our APIs, webhooks, or approved partners.

All clients have direct access to our support team for questions and support 7 days a week, and a dedicated Client Experience Manager is assigned to all clients except the self-service level.

Yes. Tixr supports unified commerce so you can sell anything—tickets, VIP passes, merch, food & beverage, parking, hospitality, and more—in a single checkout flow (and post‑purchase via add‑ons). Multi-dimensional navigation and intuitive visual layouts on event pages make it easy for fans to purchase anything they want in advance.

We use a combination of real-time inventory tools—like tiered pricing, waitlists, and access codes—to regulate demand and keep onsales running smoothly. Because the system manages traffic dynamically rather than funneling fans through a traditional waiting room, it avoids the bottlenecks and instability that queues can create under extreme load. This approach keeps the buying experience fast, stable, and frustration-free even during high-demand moments.

Yes. Our white-label event pages allow you to use your own branding, existing marketing designs, and custom colors, providing a seamless experience for fans and keeping the focus on your brand rather than the Tixr platform.

Studio lets you build events quickly: define inventory and pricing, choose a layout, and publish. Our onboarding has shown first‑time users can build a GA event with tiers, content, and add‑ons in just one short session.

Organizers can choose to opt‑in to Tixr Fan Support or handle support themselves. If Tixr Fan Support is enabled, fans use our help center and interface with our dedicated support team. Customers can contact Tixr fan support via https://fansupport.tixr.com/ or by emailing support@tixr.com.

Our platform protects against fraud at every stage of the purchase flow. Access codes, waitlists with payment pre-authorization, purchase limits, verified fan-to-fan transfers, and automated activity monitoring block bots and scalpers. Secure delivery methods like rotating QR codes, contactless NFC tickets, and delayed delivery ensure tickets cannot be duplicated, resold off-platform, or misused.

Yes. Tixr Rewards gives every purchaser a unique link. When friends purchase through that link, the fan earns event‑specific points that translate into discounts, special perks, merch, and more. Depending on the type of reward you want to offer, we also handle fulfillment.

Fans get a modern, mobile‑first checkout, digital delivery, optional payment plans, official fan transfers, in-platform resale (when enabled), post‑purchase upgrades and add‑ons, and rewards. Returns for Credits can be offered by organizers to keep value on‑platform.

Yes. Payment plans are configurable by the organizer. Fans pay a one‑time fee per order, can pay off early, and organizers can control first‑payment timing and number of installments.

Yes. You can offer fans optional Order Protection at checkout via Teak (formerly Protecht). Three levels of coverage options exist to fit smaller-scale and complex events alike. Fans can file refund requests directly with our partner, Teak, for covered reasons such as illness or severe weather; all order protection refunds come from Teak rather than the event organizer.